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I purchased a 250.00 watch, wore it 1 time, and one of the side buttons on the watch fell out. I still had the protective cover on the watch and the tag. Took it back in for repair. Charged me 15.00 to send it in for repair. Then they called me 2 weeks later and said...
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#977488
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I sent in three Freestyle watches for repair back in August. They still have yet to repair or FIND my watches. That's right they lost two of the three I sent in. ON top of all that they have made little to no attempt to contact me. I have been the one to constantly...
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Anonymous
Ianp

Update 3/02/2016:so They never found my watches, they did send the one, of the three, back with anew battery. but still no apologies NOTHING..I ended up talking to the Manufa...

I didn't like
  • Poor communication and customer service
  • Loss my watches
  • Just poor service all around
#782030
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went in for divers watch band which they had. $42. Fell apart next day so we brought it back. They said they'd make it good and put a $14 watch band on the watch and call when another band was located. Never did call although the manager said he texted several...
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I didn't like
  • Awful service
#768111
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The store manager is a shifty shady guy. He put battery and gasket on my fossil watch. When I got home and went to wear it he took links out and it wouldn't fit a 5yr old. He said oh I didn't do any of the sort,but it fit when dropped off. He wanted me to go home and...
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I didn't like
  • Damage they did to my watch
  • Awful service
#752056
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Bought a sottomarino watch (their own brand) a spring pin broke in a week. Returned to the same store, they wanted to charge $40 to replace a spring pin, on a one week old watch! Last week, I went to a different location. They wanted $20 to replace a battery on a...
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1.0
I didn't like
  • Awful service
#722026
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Repaired my Wenger watch case - great; they chose to provide WITHOUT CONTACTING ME a very cheap "official" Wenger band that they charged me $35.00 for because of their "out of stock will provide WHATEVER THEY HAPPEN TO HAVE in stock policy". Total ***, and they...
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#717020
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I have my Seiko Kinetic refurbished by this company I had a broken crystal and they suggested to replace the gaskets of course the crystal the battery and power supply and of course decompress an adjustment of course all ended up being almost $300just for everything to...
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1.0
#716966
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I have a BULOVA watch and got a "5 year Unlimited Watch Battery package" for $24.00. I got it from palisades center, West Nyack, NY. on 2/10/11and have the receipt. I went today as i need to change the battery. There is noone there and I called on the number...
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Anonymous
Anonymous

5-Year battery plans can be redeemed at their corporate office. They will provide shipping labels so you do not have to pay anything. Call - 1-800-463-6816.

Tappan, New York
#696216
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I have been a manager with PT for over 8 years, it sound like you had a low support in your DM the company in a whole does not push training like that. My entire staff are level 3 and I can assure you they earned it. I respect my staff and do not barrel roll them to...
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Anonymous
Anonymous

This was not a complaint it was a comment back to one. This site is a complete joke. Will never take anything serious posted on here. EVER!You now have no credibility when it ...

#664203
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I carried my Movado to the Precision Time in Brandon mall to have the battery changed and now the back is lost and they say its not there fault, this is a 3500 dollar watch that is useless and right now I'm going to call a lawyer because this is non sense, what am i...
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#663902
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